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Beyond the Basics: What AI is Really Good At

Writer's picture: Aya ZahranAya Zahran

Beyond the Basics: What AI is Really Good At

Here’s the deal: AI isn’t just about asking ChatGPT to write your emails (though, let’s admit, it’s pretty good at that). The real magic lies in what AI can achieve when used strategically.


Futuristic digital art concept of artificial intelligence in action, featuring interconnected data streams, neural network-like patterns, and vibrant colors in a sleek, Matrix-inspired environment. The image conveys a sense of advanced technology, with flowing digital code and abstract geometric visuals, symbolising AI's complex and dynamic processes in 2025.
I created this image using this prompt on.: Create a visually futuristic and vibrant digital art concept of artificial intelligence in action. The image should depict how AI processes and generates outputs, showcasing interconnected data streams, neural network-like patterns, and a sense of advanced technology. Use a bright, colourful palette that contrasts with a sleek and futuristic environment, evoking the energy and complexity of AI. Incorporate subtle Matrix-inspired elements, such as flowing digital code or abstract geometric visuals, but ensure the overall style remains optimistic and modern rather than dark. Aim for a polished, professional look suitable for a blog about AI advancements in 2025.

Let’s break it down into three core strengths:


  1. Automation: The Task Whisperer

     AI doesn’t just tell you what to do; it rolls up its virtual sleeves and does the work for you. From email filtering to chatbot customer service, AI loves ticking off repetitive tasks from your to-do list.


    Take content generation for example if you are within the field of marketing and communications, it involves automating tasks such as writing articles, creating marketing copy, or generating images. AI tools like ChatGPT or DALL·E are designed to take on these tasks with minimal input, which makes it a clear example of automation


    • Everyday Example: That spam filter in your email that keeps your inbox from looking like a digital junkyard? Thank automation. Or your predictive text that somehow knows you’re about to type “Can we reschedule?”


    • Business Brilliance: In HR, AI-powered ATS (Applicant Tracking Systems) sift through resumes faster than a recruiter on triple espressos. In marketing, AI can automate campaign rollouts, ad placements, and even A/B testing while you sip your coffee.


    The Catch? AI doesn’t think; it follows instructions. If your rules are off, you could end up automating yourself into a corner.


    And the Big Truth? AI isn’t replacing you; it’s assisting you. It doesn’t have creativity, empathy, or judgment. It can recommend, calculate, and even talk, but you make the final call. People will always relate to people.


  2. Prediction:

    AI's prediction game is strong, it’s like having a crystal ball, but powered by math and data instead of mysterious smoke and vague fortune-tellers. Whether it’s guessing which Netflix show you’ll binge next or forecasting tomorrow’s weather, AI is the master of “educated guesses.”


    Prediction plays a role when AI content generation involves anticipating trends, preferences, or user behaviour. For example, AI might predict what kind of blog topics will resonate with your audience or which tone of voice will perform best based on past data. While this isn't directly the generation itself, it influences the content creation process.


    • Everyday Example: Spotify doesn’t just guess your vibe; it knows it. Those “Discover Weekly” playlists? AI analyses your listening habits and predicts the perfect mix to keep you jamming.


    • Business Application: Companies leverage predictive AI to forecast customer behaviours, predict sales trends, and even optimise marketing strategies. Imagine having a tool that can forecast your next big sale or spot a potential customer churn before it happens.


    The Catch?  Predictions are only as good as the data. If the data has gaps, biases, or errors, the AI's predictions will reflect that. It's important to remember that AI doesn't 'bias' predictions, biased outcomes arise when the data used to train the model is flawed. Carnegie Mellon’University's study found that Google ads showed higher-paying jobs to men more than women. AI wasn’t being sexist; the training data was.


    And the Big Responsibility? Data Acquisition and privacy. It’s not just about making accurate predictions, it's about protecting user privacy. You’ve earned your users’ trust by collecting their data, and it’s your responsibility to safeguard it. Data privacy laws like GDPR (General Data Protection Regulation) aren’t just a “nice-to-have”, they're essential.


    As we move into 2025, expect even more scrutiny on how companies collect, use, and store data. MSCI predicts in its sustainability and climate trends for 2025, AI data will increasingly be built on the right kinds of datasets, with a strong focus on making sure data is ethically sourced and bias-free. As data acquisition becomes tighter, the demand for responsible and compliant practices will only grow.


    So, keep in mind: AI can only be as good as the data it’s trained on. Feed it the wrong information, and you’re setting it up to fail, both legally and ethically. Ensure your data is valid, credible, and unbiased.


    Speaking of data, let’s talk about cookies, no, not the edible kind! While AI doesn’t use cookie data directly to train models, it relies on various sources of user information, including cookies you click "accept" on. These cookies help personalise experiences and fuel AI-powered recommendations. Moral of the story? Respect the data, respect your users, and maybe keep a stash of real cookies for when you’re debugging the AI.


  3. Optimisation: The Shortcut Guru

    Optimisation is AI’s way of playing navigator, finding you the fastest route to your destination or squeezing the most out of your resources. Think of it as that friend who knows all the hacks, like how to skip the lines at Disneyland or save 20% on your groceries.


    Also, AI-generated content often involves optimisation when tailored to specific goals. For instance, tools that suggest SEO-friendly headlines or generate product descriptions optimised for conversions are automating and optimising simultaneously. The AI uses algorithms to maximise relevance, readability, or engagement.


    • Everyday Example: Google Maps doesn’t just tell you how to get from A to B; it’s also the genius behind suggesting detours to avoid traffic jams, saving time and fuel.


    • Business Brilliance: AI can optimise inventory in a retail store, predict stock shortages before they happen, and even suggest your social media schedule, it’s using data-driven insights to help you post smarter, at the right time and day, for maximum engagement.


    The Catch? Optimisation is only as good as the inputs and constraints you set. If you feed it unrealistic goals, AI might suggest the “optimal” way to save money is by cutting your electricity bill, because who needs lights anyway? Furthermore, AI hallucinations , which occur when an AI confidently provides incorrect or fabricated information, highlight the need for vigilance.

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